View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001383 | K18X001.00 SKB SWAN | SW | public | 2021-11-04 09:18 | 2021-12-24 16:43 |
| Reporter | (ALTech) Wooshin Kang | Assigned To | (ALTech) Wooshin Kang | Due Date | 2021-11-12 10:13 |
| Priority | high | Severity | s6-feature | Reproducibility | have not tried |
| Status | closed | Resolution | won't fix | ||
| Summary | 0001383: AV sync issue on LG TV | ||||
| Description | Audio is faster than video on LG TV. < TV information > Brand : LG Model : 55UM7800BNA Firmware : 05.10.25 ( Lastest version ) Log : https://drive.google.com/file/d/1SONHRTBEmG1alJCsky7JNgScPc3WmKfo/view?usp=sharing | ||||
| Tags | No tags attached. | ||||
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Hi Wooshin, Do you know how the mechanism of this AV sync checking app works ? |
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Hi jacky, It is youtube, https://www.youtube.com/watch?v=s_PbyRpKrRk |
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Hi Jacky, I got a 55UM7800BNA model from LG. If you need something for debugging, Please inform me. |
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Hi jacky, I will make menu to adjust audio delay. And i have checked API for audio delay form synaptics. It looks it is working correctly because A/V sync issue is covered. Thanks |
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Hi Wooshin, May I know what you mean "make menu to adjust audio delay"? Is one item in Setting be added for adjusting audio delay time? Is it intended for testing or will it be opened to end user ? Thanks a lot~ |
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Hi jacky, As you know, delay is different in each TV. So, SKB is prepare to make UI mene which end user can control. Thanks. |
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Hi Wooshin, It's OK and please let us know if any action we need to follow up. |
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Hi Wooshin, If MW will add menu for it and do not need our follow up. please Close this issue. Thanks. |
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Hi Wooshin, I close this issue. If you have any thing we need to follow, you can reopen it. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-11-04 09:18 | (ALTech) Wooshin Kang | New Issue | |
| 2021-11-04 09:18 | (ALTech) Wooshin Kang | Status | new => assigned |
| 2021-11-04 09:18 | (ALTech) Wooshin Kang | Assigned To | => (SW) Jacky Chiang |
| 2021-11-04 10:35 | (ALTech) Wooshin Kang | File Added: LG_TV_ 55UM7800BNA.mp4 | |
| 2021-11-04 10:35 | (ALTech) Wooshin Kang | File Added: LG_monitor.mp4 | |
| 2021-11-04 14:13 | (SW) Jacky Chiang | Note Added: 0008659 | |
| 2021-11-04 15:53 | (ALTech) Wooshin Kang | Note Added: 0008662 | |
| 2021-11-05 09:12 | (ALTech) Wooshin Kang | Note Added: 0008671 | |
| 2021-11-09 18:46 | (ALTech) Wooshin Kang | Note Added: 0008698 | |
| 2021-11-09 18:46 | (ALTech) Wooshin Kang | Assigned To | (SW) Jacky Chiang => (SW) River Wong |
| 2021-11-14 17:31 | (SW) Jacky Chiang | Note Added: 0008729 | |
| 2021-11-15 08:55 | (ALTech) Wooshin Kang | Note Added: 0008730 | |
| 2021-11-24 14:22 | (SW) Jacky Chiang | Note Added: 0008783 | |
| 2021-11-24 14:23 | (SW) Jacky Chiang | Assigned To | (SW) River Wong => (ALTech) Wooshin Kang |
| 2021-12-22 14:48 |
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Status | assigned => feedback |
| 2021-12-22 14:48 |
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Note Added: 0009019 | |
| 2021-12-24 16:41 |
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Severity | s2-severe => s6-feature |
| 2021-12-24 16:43 |
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Status | feedback => closed |
| 2021-12-24 16:43 |
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Resolution | open => won't fix |
| 2021-12-24 16:43 |
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Note Added: 0009115 |
